Responsible Gsmbling
We prioritize the safety and well-being of all users. Our platform follows key principles to ensure responsible and informed engagement:
Age Verification: Every participant is strictly verified to confirm they are 19 or older, in line with Canadian regulations.
Transparency & Security: Draw results, rules, and educational content are presented clearly to help users make informed, safe decisions.
Support Resources: We provide tools and guidance to encourage responsible use of the platform.
Tips for Safe and Responsible Play
Responsible participation means staying aware of risks and maintaining control. Consider the following guidelines:
- Set a Budget: Determine a spending limit before engaging with draws, and never use money intended for essentials.
- Set Time Limits: Decide in advance how much time you will spend on the platform.
- View Participation as Entertainment: Treat lotteries as a fun activity rather than a way to earn money.
- Avoid Chasing Losses: Do not attempt to recover losses by increasing participation.
Self-Management Tools
Our platform offers features to help users manage their activity responsibly:
- Deposit Controls: Set daily, weekly, or monthly limits on contributions.
- Temporary Breaks: Pause your account for periods ranging from 24 hours up to 30 days.
- Self-Exclusion: For longer breaks, users can self-exclude for six months or more. Accounts remain locked and promotional content is paused during this period.
These tools are accessible through your account dashboard or by contacting our support team.
Support and Assistance
If you or someone you know may be experiencing issues related to gambling, confidential help is available. Trusted Canadian resources include:
- National Problem Gambling Helpline: 1-800-463-4262 (available 24/7)
- Responsible Gambling Council (RGC): Provides information and resources to promote safe play
- Local Provincial Programs: Check your province for region-specific support initiatives